Shipping Policy for PinkFairyCat

Welcome to PinkFairyCat, your ultimate destination for all things cat-related! We understand that getting your paws on your feline goodies is a top priority, so we’ve outlined our shipping policy below to ensure a perfect shopping experience.

1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Customized or made-to-order items may require additional processing time, and details will be communicated on the product page.

2. Shipping Rates:

  • We offer transparent and competitive shipping rates based on the weight of your order and the destination.
  • Free shipping is available for orders over $50 within the continental United States.

3. Shipping Methods:

  • PinkFairyCat primarily uses reputable carriers such as FedEx, UPS, and USPS to ensure reliable and timely delivery.
  • Standard shipping usually takes 3-7 business days, while expedited options are available for those who just can’t wait.

4. International Shipping:

  • Cat lovers around the globe, rejoice! We offer international shipping to many countries. Shipping rates and delivery times vary based on location.

5. Order Tracking:

  • Keep a close eye on your feline treasures with our order tracking feature. Once your order ships, you’ll receive a tracking number to follow your package’s journey.

6. Delays and Issues:

  • While we strive for smooth deliveries, unforeseen circumstances like weather, holidays, or customs may cause delays. Rest assured, we’re here to assist you in case of any hiccups.

7. Lost or Stolen Packages:

  • If, by rare chance, your package goes missing or is stolen, please reach out to our customer support team. We’ll work with the carrier to resolve the issue and ensure you get your goodies.

8. Returns and Refunds:

  • Check out our Returns Policy for information on returning items. We want you to be happy with your purchase, and we’ll do our best to address any concerns.

9. Contact Us:

  • Have questions or need assistance? Our customer support team is ready to help. Contact us at pinkfairycat.com@gmail.com, and we’ll get back to you within 24 hours.

Thank you for choosing PinkFairyCat. We appreciate your trust and can’t wait to delight you and your furry friends with our fantastic cat-themed products!